Articles on: Pricing & Billing

Can I make changes to my plan?

Yes, you can upgrade, downgrade or cancel your subscription at any time.

Upgrade/downgrade: simply click the “upgrade/downgrade” button under the plan you wish to switch to
Cancel: Click the “Cancel Subscription” link at the bottom of your current plan’s description. We don’t offer refunds upon cancellation and if you cancel your plan you will still have access to the Botika platform until the end of your plan’s billing cycle.

Pricing page screenshot

If you upgrade your plan, you will get your additional credits immediately: Just pay a pro-rated amount for the rest of the billing period. We’ve added a short explanation below of how our pro-rated upgrades are calculated:
Pro-rata remaining days = # of days remaining in the current billing cycle / # of total days in the billing cycle
Pro-rata rate charged = price of higher plan * pro-rata remaining days
Once you’re charged the Pro-rata rate, you will receive the relative amount of credits based on the higher plan, until the next billing cycle.

If you downgrade your plan, it will only take effect in your next billing cycle so you can keep using the credits you have already paid for.

When you cancel your subscription, you will be able to use your remaining credits until the end of your billing cycle. We don’t offer refunds on payments that have already been made.

Updated on: 05/03/2024

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